Accessibility Feedback Mechanism

The primary objective of this self-certification is to affirm Fiven’s commitment to making its website increasingly accessible to users. We firmly believe that access to digital information and services should be a universal right. For this reason, we strive to design and develop our products to be usable by people with different needs, using assistive technologies and adhering to accessibility principles. If you encounter difficulties accessing the content or wish to report any barriers, we invite you to contact us.
Declaration
Fiven is committed to making its website accessible in accordance with Law No. 4 of January 9, 2004. This accessibility statement applies to: https://www.fiven.eu/it
Conformity Status
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. They define three levels of compliance: Level A, Level AA, and Level AAA.This site is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.
  • 1.1.1 - All non-text content presented to the user has a text alternative that serves the same purpose.
    1.4.1 -
    Color should not be used as the sole visual means of representing information, indicating actions, requiring responses, or as a visual differentiator.
    1.4.3 -
    The visual representation of text and images of text must have a contrast ratio of at least 4.5:1.
    1.4.5 -
    If technologies allow for the visual representation of content, text should be used to convey information rather than text images.
    1.4.11 -
    In visual presentation, the contrast ratio is at least 3:1 against adjacent colors for:
                     1. User interface components
                     2. Graphical objects

    1.3.3 - Instructions provided for understanding and operating content should not rely solely on sensory characteristics of components such as shape, color, size, visual location, orientation, or sound.
    2.4.4 - The purpose of each link can be determined from the link text alone or from the link text combined with contextual content that can be determined programmatically, unless the purpose of the link could be ambiguous to users in general.

    3.3.3 - If an input error is identified and suggestions for correction are known, those suggestions are provided to the user, unless doing so would compromise the security or purpose of the content.
    3.3.4 -
    For web pages containing legal constraints or financial transactions for users who manage the modification or deletion of data controlled by the user in a storage system, or who submit user responses to tests, at least one of the following conditions must be met:
    Reversibility:
    Actions are reversible.
    Control:
    User-entered data is verified, and the user is given the opportunity to correct errors.
    Confirmation:
    A mechanism for reviewing, confirming, and correcting information before final submission is available.

    1.3.2 - When the sequence in which content is presented affects its meaning, the correct reading order can be determined programmatically.
    1.4.12 -
    In content implemented using markup languages that support the following text styling properties, no content or functionality is lost when setting the following without modifying other style properties:Line height (leading) at least 1.5 times the font size.Spacing after paragraphs at least 2 times the font size.Letter spacing at least 0.12 times the font size.Word spacing at least 0.16 times the font size.
    2.4.6 -
    Use headings and labels to describe topics or purposes.
    4.1.2 -
    For all user interface components (including but not limited to: form elements, links, and script-generated components), the name and role can be programmatically determined; states, properties, and values that can be set by the user can be programmatically set; and notifications about changes in state of these elements are made available to user programs, including assistive technologies.

    2.1.1 - All functionality of the content must be operable through a keyboard interface without requiring specific timing for individual key presses, unless the functionality fundamentally requires input based on the user’s path of movement and not just its end points.
    2.4.1 -
    A mechanism is available to skip repetitive content across multiple web pages.

    1.4.13 - In cases where mouse hover or keyboard focus makes content visible or hidden, the following conditions must be met:
    Dismissable:
    A mechanism is available to dismiss the extra content without moving the mouse pointer or keyboard focus, unless the extra content communicates an input error or obscures or replaces other content.
    Accessible:
    If mouse hover can trigger additional content, the mouse pointer can move over the extra content without it disappearing.
    Persistent:
    Extra content remains visible until the hover or focus event is removed, the user dismisses it, or the information is no longer valid.

    4.1.2 - For all user interface components (including but not limited to: form elements, links, and script-generated components), the name and role can be programmatically determined; states, properties, and values that can be set by the user can be programmatically set; and notifications about changes in state of these elements are made available to user programs, including assistive technologies.
    4.1.3 -
    In content implemented using markup languages, status messages can be programmatically determined via role or property, so they can be presented to the user through assistive technologies without receiving focus.

    2.5.3 - For user interface components with labels that include text or images of text, the name contains the text presented visually.

Identified Limitations
Despite our efforts to ensure the accessibility of our site, there may be some limitations, including:
Preparation of the Accessibility Declaration
This declaration was prepared on xx/xx/2025.
The evaluation was carried out through both objective and subjective analysis (see Article 3, Paragraph 1, of the EU Commission Implementing Decision 2018/1523).We will continue to consider accessibility in the development of new features, conducting scheduled audits to assess our site against applicable accessibility standards and integrating user feedback for continuous improvements.
Commitments and Mission
Fiven recognizes the importance of ensuring the digital accessibility of its services, in line with the principles of the European Accessibility Act and the international WCAG 2.1 guidelines. Accessibility is an essential element for us to provide an inclusive experience accessible to all people, regardless of their abilities. The goal is to make the site accessible by June 28, 2026.
Contact for Support and Feedback
We are pleased to receive your feedback on the accessibility of fiven.eu.
Please report any difficulties you encounter during navigation to the email address: loremipsum@fiven.eu
Reporting Method to AgID
We commit to responding to feedback within 30 working days of receipt. If you do not receive a response within this period, or if you are not satisfied with the response, you have the option to contact the Agency for Digital Italy (AgID) for further assistance.
Information about the Site
1. Publication date: July 2022
2. Usability tests have been conducted: Yes
3. CMS used for the website: Webflow
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